Refund Policy
1. No questions asked, we offer a 100% refund for fully damaged pieces during shipping.
2. In case of damaged deliveries, share photos and videos of the outer packaging within 24 hours of delivery for a refund.
3. Provide product images and videos for our assessment to process the refund accordingly.
4. Minor issues will be covered for repairs and improvements at our expense.
5. We understand the challenges of international shipping involving multiple handling stages, which are beyond our control. Our aim is to ensure customers receive products in pristine condition, and we continually work to minimize any potential damage during transit.
Return Policy
1. Due to the substantial size and weight of our products, returns from overseas countries to India are not feasible due to high shipping costs.
2. To mitigate this, we share detailed product photos and videos with you before delivery. Once you confirm your satisfaction, we proceed with shipping.
3. We uphold a rigorous quality check process to ensure that our buyers receive exactly what they ordered. We trust that our commitment to quality minimizes the need for returns.